FREQUENTLY ASKED QUESTIONS
The DTF Experience
While we don’t offer complimentary items for birthdays, we warmly welcome you to bring a cake to our restaurant. You can also celebrate your special occasion by choosing from our dessert menu. We look forward to making your visit memorable and special.
Our restaurants do not have a dress code.
We definitely are! Just ask Bao Bao, our mascot! Children love visiting the Bao Bao statue at the front of all our restaurants. We also offer special children’s plates for them to use during their meal and have family-friendly souvenirs for sale like our stuffed Bao Bao and Shao Mai plushies. We offer high chairs by request and have changing tables in all of our restrooms.
Tipping is completely voluntary. For the convenience of our guests, we include an 18% suggested gratuity for parties of 7 or more, but paying this amount is not mandatory. Our guests always have the freedom to decide how much they would like to tip.
Reservations
Please refer to the reservation confirmation email and click “Edit Reservation” to find another available time slot.
Our locations can accommodate parties of up to 6 guests, including highchairs and strollers.
Large parties should come as walk‑ins. Some locations offer private dining Monday–Thursday; see Private Dining for details.
Yes. Having the full party present helps us reduce wait times and provide an efficient dining experience for all guests.
Gift Cards
All locations sell physical gift cards, and eGift cards will be available at a later date.
Gift cards carry cash value and cannot be replaced, so please keep them safe.
We do not sell through, nor accept, third‑party gift cards.
Gift cards can be used only for orders placed at our restaurants, not for third‑party delivery services.
Our Menu
We don’t have nutritional information at this time, but detailed allergen information is available.
We offer the same menu all day.
Yes—27 vegetarian dishes and 22 vegan dishes. See our Allergen Guide for details.
No. You’re welcome to bring an outside dessert for special occasions, and we do not charge a fee.
To maintain consistency and quality, we do not allow modifications except for allergy‑related requests.
Charitable Giving
Please email guestservices@dtf.com for instructions on submitting a donation request.
Franchising
DTF does not franchise. For future‑location suggestions, email guestservices@dtf.com.
Stay Connected
Join our newsletter in the website footer or follow us on social media to hear about upcoming events and news first.